Customer Support
Submit a Support Ticket
Already a customer with an ongoing issue? Submit a ticket instead of calling and our support team will follow up. We respond to every ticket within 24–48 hours.
Existing Customers
How support tickets work
For ongoing issues with your phone system, business internet or Digital Space services, a ticket gives our team the details up front and keeps everything in one place.
Response timeWe respond to every ticket within 24–48 hours.
Complete outage?For a complete outage, call (877) 849-9995.
Helpful details to include
- Which service is affected and at which location
- When the issue started and how often it happens
- Any error messages, plus a screenshot if you have one
Submit a ticket
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