Privacy Policy
How 1-800GetConnected.com collects, uses and protects your information.
1. Introduction
At 1-800GetConnected.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or purchase our services.
By using this Website, you agree to the terms described herein.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Provided voluntarily through contact forms, quotes, or service requests:
- Name, Company Name, Email Address, Phone Number, Service Address
- Billing Information (if you purchase services)
b. Non-Personal Information
Automatically collected:
- Browser type, device type, IP address, operating system
- Date and time of access, pages viewed, referring website
c. Cookies & Tracking Technologies
Used to improve user experience, monitor site traffic, and analyze performance. You may disable cookies through your browser settings, but some site features may not function properly.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Deliver requested services and process payments
- Schedule and manage installations and technical projects
- Send project updates, invoices, and service reminders
- Communicate about new offers or updates relevant to your account
- Comply with legal requirements or resolve disputes
We do not sell or rent personal data to any third party.
4. Sharing of Information
We may share limited data only as necessary to fulfill services, such as with:
- Authorized service providers (e.g., Spectrum, Cox, RingCentral, Intermedia, Verizon, Quantum Fiber)
- Payment processors (Zelle, Venmo, Cash App — via secure channels)
- Contracted technicians or affiliates performing installations or support
All partners are required to protect information and use it solely for the intended purpose.
5. Data Retention & Security
We retain client data only as long as necessary for service delivery, accounting, and legal compliance.
Information is stored on secure servers with restricted access, multi-factor authentication, and encrypted backups.
While we use industry-standard measures, no system is 100% secure; use of our Website is at your own risk.
6. Your Rights (California / Nevada / Arizona)
Under the California Consumer Privacy Act (CCPA) and related laws, you have the right to:
- Request access to the information we collect about you
- Request correction or deletion of personal data
- Opt out of data sharing for marketing purposes
- Receive equal service and pricing regardless of privacy choices
To exercise any of these rights, contact us at privacy@1800getconnected.com.
7. Communications & Marketing
By providing contact information, you consent to receive transactional and service-related communications (e.g., installation updates, support notices, billing reminders).
You may unsubscribe from marketing emails at any time by following the opt-out link in our emails or by contacting us directly.
8. Third-Party Links
Our Website may contain links to external sites for convenience. We are not responsible for the content or privacy practices of those websites. We encourage you to review their policies before providing any personal information.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we learn that such data was provided without parental consent, we will delete it promptly.
10. Updates to This Policy
We may revise this Privacy Policy periodically. The “Last Updated” date indicates the latest version. Continued use of the Website after changes signifies acceptance of the revised policy.
11. Contact Information
For questions about this Privacy Policy or your data rights, please contact us:
1-800GetConnected.com
☎ (877) 849-9995
✉ privacy@1800getconnected.com | support@1800getconnected.com