Home / Help Center / Business Phones & VoIP / VoIP desk phone has no dial tone Business Phones & VoIP VoIP desk phone has no dial tone No dial tone on your VoIP desk phone? Check power, the network cable, registration and your internet connection with these simple steps. Updated October 28, 2026 Quick…
Home / Help Center / Business Phones & VoIP / Keep your business number: how number porting works Business Phones & VoIP Keep your business number: how number porting works Switching phone providers? Learn how number porting works, what you need to start, how long it can take and how to avoid delays. Updated October…
Home / Help Center / Business Phones & VoIP / One-way audio: I can hear them but they can’t hear me (or the reverse) Business Phones & VoIP One-way audio: I can hear them but they can’t hear me (or the reverse) Fix one-way audio on VoIP calls: check mute and headset, test another phone,…
Home / Help Center / Business Phones & VoIP / VoIP phone won’t register (shows “Unregistered” or “No service”) Business Phones & VoIP VoIP phone won’t register (shows “Unregistered” or “No service”) Fix a VoIP desk phone that shows Unregistered, No service or a red line icon: check the network, restart, and know when the…
Home / Help Center / Business Phones & VoIP / Choppy, robotic or dropped VoIP calls: how to improve call quality Business Phones & VoIP Choppy, robotic or dropped VoIP calls: how to improve call quality Choppy, robotic or dropped VoIP calls usually come from the network. Test your connection, use a cable, reduce heavy…
Home / Help Center / Business Phones & VoIP / Set up the RingCentral app on your computer or phone (softphone) Business Phones & VoIP Set up the RingCentral app on your computer or phone (softphone) Install and sign in to the RingCentral app on your computer or phone, allow the microphone and notifications, and…
Home / Help Center / Business Phones & VoIP / Connect a new VoIP desk phone Business Phones & VoIP Connect a new VoIP desk phone Connect a new VoIP desk phone: plug in the network cable, power it with PoE or an adapter, let it update and make a test call. Updated October 28,…
Home / Help Center / Business Phones & VoIP / Set up and check your business voicemail Business Phones & VoIP Set up and check your business voicemail Set up your business voicemail greeting, check messages from your desk phone or app, and get voicemail sent to email. Updated October 28, 2026 Quick fix Record…
Home / Help Center / Business Phones & VoIP / Forward business calls to your cell phone Business Phones & VoIP Forward business calls to your cell phone Forward business calls to your cell phone or ring your desk phone and mobile together, set after-hours rules and keep your business number private. Updated October 28,…
