Updated
Quick fix
Record a clear greeting, set a PIN if your system uses one, and turn on voicemail notifications by email or in the app so you never miss a message.
Step by step
Record your greeting
Keep it short: your name or business name, that you’ll call back, and what to leave (name, number, reason).
Check messages from a desk phone
Most desk phones have a Message or envelope button, and a light that shows when you have new voicemail.
Check messages in the app
Business phone apps usually have a voicemail tab where you can listen, read transcriptions (if available) and call back.
Turn on notifications
Turn on email or app notifications for new voicemail so messages reach you when you’re away from your desk.
Keep the mailbox tidy
Delete old messages so the mailbox doesn’t fill up.
RingCentral users: from a RingCentral desk phone you can dial *86 to reach your voicemail. Greetings and notifications can be managed in the RingCentral app or your online account settings.