Updated
Quick fix
Download the RingCentral app from ringcentral.com or your phone’s app store, sign in with your RingCentral account, allow the microphone and notifications, and make a test call.
Step by step
Download the app
On a computer, download the RingCentral app from ringcentral.com. On a phone, get it from the App Store or Google Play.
Sign in
Use the email or phone number and password for your RingCentral account. Your administrator may use single sign-on.
Allow permissions
Allow microphone access, notifications and (on phones) contacts if you want them. Calls won’t work without the microphone.
Pick your audio device
In the app’s audio settings, choose your headset or speaker and microphone.
Make a test call
Call a coworker or your own cell phone to check that both sides can hear.
Check how outgoing calls are made
Make sure calls go out over the app (with your business number), not your personal cell service.