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Help topics: Internet & Wi-Fi Help & How-To Fixes

Is the internet down? How to check for an outage

Home / Help Center / Internet & Wi-Fi / Is the internet down? How to check for an outage Internet & Wi-Fi Is the internet down? How to check for an outage How to tell whether the internet problem is your equipment or a provider outage, and what to do for your business while you…

· 2 min read

How to restart your modem and router (the right way)

Home / Help Center / Internet & Wi-Fi / How to restart your modem and router (the right way) Internet & Wi-Fi How to restart your modem and router (the right way) Restart your modem and router in the right order to fix most internet problems, and know when not to press the reset button.…

· 2 min read

Slow internet: find out why and speed it up

Home / Help Center / Internet & Wi-Fi / Slow internet: find out why and speed it up Internet & Wi-Fi Slow internet: find out why and speed it up Slow internet at home or the office? Test wired vs. Wi-Fi speed, restart equipment, find bandwidth hogs and know when it’s time to upgrade. Updated…

· 2 min read

Fix Wi-Fi dead zones (and when mesh Wi-Fi helps)

Home / Help Center / Internet & Wi-Fi / Fix Wi-Fi dead zones (and when mesh Wi-Fi helps) Internet & Wi-Fi Fix Wi-Fi dead zones (and when mesh Wi-Fi helps) Weak Wi-Fi in some rooms? Move the router, reduce interference, and learn when a mesh system or wired access points are the right fix. Updated…

· 2 min read

Business internet vs. home internet: what’s the difference?

Home / Help Center / Internet & Wi-Fi / Business internet vs. home internet: what’s the difference? Internet & Wi-Fi Business internet vs. home internet: what’s the difference? Business vs. residential internet: support, uptime, upload speed, static IPs and backup options, and how to decide what your business needs. Updated October 28, 2026 Quick fix…

· 2 min read

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