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Cell Phones

Phone running slow or freezing

Speed up a slow or freezing iPhone or Android phone: restart, update, free up storage, deal with problem apps and, as a last resort, reset.

Updated

Quick fix

Restart the phone, install updates, and make sure at least a few gigabytes of storage are free. If one app freezes, update or reinstall it. A full reset is the last resort, after a backup.

Step by step

  1. Restart

    A restart clears memory and stuck processes. If the phone is frozen, use the manufacturer’s force-restart button combination (search your exact model).

  2. Install updates

    Update the system in Settings and update your apps from the App Store or Google Play.

  3. Free up storage

    Phones slow down when storage is nearly full. See storage full.

  4. Find the problem app

    If slowdowns happen in one app, update it, clear its cache (Android) or delete and reinstall it.

  5. Remove apps you don’t use

    Fewer apps means fewer things running in the background.

  6. Check battery health

    A worn battery can cause some phones to slow down to protect themselves. See battery drain.

  7. Reset as a last resort

    If nothing else works, back up first, then reset the phone to factory settings and restore your backup.

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